Visa Europe launches its new Flow Faster marketing campaign in 19 countries

Consumers can “flow faster” with Visa’s new ways to pay

Visa Europe will launch its latest communications campaign in 19 European countries from the 1st June, with focus markets including the UK, France, Poland, Spain, Italy and Germany.

In the six years since the landmark Life Flows Better with Visa campaign first launched, spending on Visa cards in Europe has grown from accounting for €1 in €9 to €1 in every €6.75 of all European expenditure – an increase from €883bn to €1.02tn. During that time Visa has seen its brand equity reach a historic peak and the recently published 2013 Brand Z study saw Visa become one of the world’s top ten most valuable brands for the first time.

Visa has also become a leading force in online, mobile and contactless payments and by 2012 online spending on Visa cards in Europe topped €200 billion for the first time, a 16% growth on the previous year.

As Visa has evolved from a card-oriented business to become a technology leader, the communications campaign has created a consistent and inspirational platform for driving consumer awareness and uptake of new payments services. Innovation sits at the heart of the new Flow campaign, created by Saatchi & Saatchi, which introduces and informs consumers about new services, aiming to build confidence in their use. The campaign focuses on how consumers feel when they use Visa – secure, confident and agile – and encourages them to take their next steps in the new world of payments, making their lives easier, faster and more nimble.

The campaign uses a multi channel approach including extensive TV, digital and out-of-home elements, and will reach around 300 million adults across Europe.

Overall the campaign has three objectives:

To raise awareness of and confidence in Visa’s new payment technologies, inspiring consumers to use contactless, mobile and online payments services

To build brand equity for Visa

To drive Visa’s innovation credentials

The campaign encourages card holders to think beyond their traditional payment methods, whether that means paying for things in a new way using Visa or trialing new technologies such as contactless, mobile and ecommerce payments. Each market’s campaign is being designed to reflect the deployment of new payment technologies in that country.

Mariano Dima, Chief Marketing Officer at Visa Europe, said: “Visa is offering consumers a range of new ways to pay and the campaign celebrates the ease of our payment innovations – wherever you are and however you want to pay. The new Flow campaign is about the positive feelings that are created by using these new products and services and in the TV ad we dramatise this by showing how an old man becomes not only faster and more agile through their use but also more youthful as he rushes to celebrate the birth of his grandchild. With the Flow campaign we’ve had a consistent approach to our communications for over five years which we know consumers have liked and we hope the new work is as well received as our previous campaigns.”

*Launch dates vary in France, Israel and Switzerland.

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